Take advantage of our diagnostic services

We want to make sure we get it right first time. That's why we offer a complete diagnostic service, where we will check every aspect of your device so we can provide an accurate quote.

Here’s the process:

Step 1 - Drop it in

We will book in your device. You will be given a job number and access to our online tracking system and, with your permission, signed up to text and email alerts - so you are kept updated every step of the way.

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Step 2 - We get to work

We will carry out a detailed diagnostics on your device. This process can vary in length of time dependant on the complexity of your devices fault. We do not rush this process as we strive to get it right first time

Step 3 - Repair

We will call you to advise of our findings and will quote you for the repair, providing a transparent pricing structure. Should you choose to go ahead, we will carry out the repair and contact you once complete. If you do not want to go ahead with the repair at this time, no hard feelings - Your device will be marked as ready for collection and you will only pay the diagnostic fee.


Our diagnostic pricing promise:
Go ahead with the repair - FREE DIAGNOSTIC!
The diagnostic will show as free of charge on your final bill.
The diagnostic fee would never increase above the price stated above.